What We Have Learned
Top Five Features of an Accessible Website
by Murray Clark & Grace Howell
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Inclusive Education Topics
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Why Is Accessibility Important?
People access websites with a variety of computer technologies, and with an even greater variety of physical and mental capabilities. People are using a growing number of different computer technologies - Personal Digital Assistants (PDA's), Blackberries, cell phones, text-only devices and assistive technology devices - to access the information on our website. People accessing our website determine the technology they will use. For our website to be accessible, we must ensure that the information on our website can be conveyed effectively with the technology that people use to access our website.
Technology Used to Access Websites
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Computers with full sized screens - screen sizes and resolutions vary greatly.
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Hand-held devices - PDA's, Blackberries or web-accessible phones with very small display screens.
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Text-only devices.
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Assistive Technology Devices
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Screen readers
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Refreshable Braille displays
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Screen magnification software
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Screen pointers instead of a mouse
Common Website Accessibility Challenges
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Text-only devices:
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These devices can not "see" graphics and the information that graphics contain;
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Headings, lists and paragraph information - the page structure - must be coded and recognized as such to the text-only device;
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Vision capability varies amongst individuals;
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Reading ability varies amongst individuals;
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Some people have trouble focusing on a task or are easily distracted; and
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Some people have limited fine motor control, which results in difficulty using a mouse.
Website Accessibility - Our Definition
Our website is designed to provide information to all people interested in inclusive education. For our website to be fully accessible, all visitors should receive a similar website experience and should have access to the same information regardless of the computer technology used or the abilities of the person visiting the website.
As a website designer, it is my responsibility to design this website to efficiently provide information, supplied by The Centre for Inclusive Education's Research Team, to all people with an interest in inclusive education and the work being done at The Centre. By providing a website experience that is accessible to all individuals, we are working to support the true definition of inclusion.
Key Points for Making a Website Accessible
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Design all web pages to the World Wide Web Consortium's (W3C's) XHTML Transitional 1.0 standard, and validate the coding using their free validation service.
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Give each web page proper form and structure using HTML coding tags.
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Information in graphics must be available using all technology that is web accessible.
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Allow people with hand-held devices, screen readers and Braille terminals to skip past the navigational links at the start of each page.
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Allow visitors to set the size of the text on the website so they can select and read the information on the website more easily.
Click on any of the underlined points to go directly to additional notes and details.
Key Points for Making a Website Accessible: Explained
1. Design all web pages to the World Wide Web Consortium's (W3C's) XHTML Transitional 1.0 standard, and validate the coding using their free validation service.
Designing to a W3C standard and validating the coding allows all devices accessing the website to effectively display the information on the page. This removes any guesswork the computing device, accessing the website, must make when incorrect coding is used. This benefits people using:
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computers with full sized screens;
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web access devices with small screens - hand-held devices;
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browsers with different presentation capabilities;
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text-only devices;
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assistive technology devices;
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screen readers
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braille terminals
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screen magnification software
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screen pointers instead of a mouse
2. Give each web page proper form and structure with HTML coding tags.
HTML provides descriptive tags that give form and structure to the web page. There are six different tags that define headings (h1 - h6). There are tags that define lists (ordered, unordered and definition lists), and there is a tag that defines paragraphs (p). There are also general tags (div and span) that can be made to look like the more descriptive tags listed above. We choose to use descriptive tags whenever possible because all devices accessing the website need to know what text is a heading, what text is in a list and what text is a paragraph if they are to convey the information accurately to their audience. Proper web page structure allows the technology being used to "decide" the best way to accurately present text in a heading.
Proper page form and structure is needed for all devices that must interpret the coding and change the format in order to display the content to their users.
3. Information in graphics must be available using all technology that is web accessible.
Display information in all graphic images using "Alt tags" - HTML Alternative Text Tag Attribute.
Graphics are pictures that display on the screen. Many devices cannot determine the content of a picture. We use the ALT attribute in every image tag to describe, using text, all the information contained in that image.
The ALT attribute in the image tag lets devices that cannot display graphics know that this image displays the information as described in the tag. For example,
The Centre for Inclusive Education logo displays at the top of every page with the following code:
<img src="images/IElogo90.gif" alt="The Centre for Inclusive Education" width="169" height="180" />.
Information is best displayed with form and structure
We also had to decide how to most effectively display the information on our website. We decided that large blocks of information are best displayed using HTML tags because the tags give the information form and structure. This lets the technology determine the most effective way to present the information to its audience. The Alt attribute can be used to provide the information in a graphic but the information provided this way is bland because the information in headings, lists and paragraphs all have the same emphasis. The Alt tag has no way to make certain pieces of information stand out. HTML coding is much better at giving structure to information, and as a result we use HTML to format large blocks of text.
Hand-held devices do not effectively display large (width and height) graphics.
To display a large graphic on a hand-held device the graphic is resized until the graphic can be completely displayed on the screen available. Small text and other information provided in a graphic that is 750 pixels wide is not displayed effectively on a hand-held device that must shrink the size of the graphic down to display it on its screen. We limit the width and height of the graphics on this website to no more than 250 pixels, whenever possible, to enable hand-held devices to present the information effectively.
4. Allow people with hand-held devices, screen readers and Braille terminals to skip past the navigational links at the start of each page.
Hand-held devices have a small display screen where they display the information published on a website. The display screen may be as small as 4 or 5 cm square. These devices display information from a website in the sequence in which it appears in the page source code; as users view each page on the website, they would have to scroll down through the navigational links before they could get to the main content on the page. This problem is even greater for people using screen readers or Braille terminals because they would have to listen to, or read all of the navigational links before they could get to the main content on the page.
We decided to offer people a way to avoid the navigation when they first access a page. We provide a link at the start of the navigation menu (the link appears only to people using aural, Braille or hand-held devices) to allow people to jump to the main content of the page. A second link is provided at the bottom of the page, allowing individuals to link back to the navigation menu if desired.
Through this small modification, people with hand-held devices and people using assistive technology can access the information on our website in a similar manner as people using a standard full sized computer screen. This small modification makes our website much more accessible.
5. Allow visitors to set the size of the text on the website so they can select and read the information on the website more easily.
Many people have difficulty reading text that is too small for them to comfortably see. We decided to let people modify the size of the text on our web pages by setting the text sizes with values that can be adjusted by changing the settings in the visitor's browser. The size of all the text on our website can be modified by going to View - Text Size and modifying the size as required. This option is available in Internet Explorer, Netscape and Firefox. Other browsers have similar text formatting options.
Sometimes, people with limited fine motor co-ordination have difficulty clicking on small links. We decided to make all our links out of text (or provide textual equivalent areas for all links) and allow people to change the size of the text in the links. This enables our visitors to increase the size of the clickable area of all our links and more easily navigate our website.
Conclusions
With the growing popularity of web access devices that are hand-held, the need to make our website more accessible is of great importance. By designing our website to enable access to hand-held devices, our website became more accessible to individuals of all ability levels.
Making our website accessible to hand-held devices is essential as more and more people are embracing this technology. Our Key Points for Making a Website Accessible directly benefit hand-held devices, but also make the website accessible to people using screen readers, Braille terminals, text-only devices and to people with limited fine motor control.
If a website uses an external style sheet, these changes can be accomplished very quickly. This small investment in time makes our website much more enjoyable for many people to visit.
The World Wide Web is a great source of information. Everyone who can access the web should have access to the information it provides. By following sound accessibility principles as we designed our website, we have provided many more people with access to the information, thereby making our Centre for Inclusive Education website more inclusive.
Accessibility Statement
© 2009 The Centre for Inclusive Education, UWO
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